Sandwich shop, Caterer
First time eating here.Awsome experience.The staff here at this location was soooo nice.I had the club and my sister had the Cajun chicken.Had to swap half sandwich with her.Both were very good.Also had their new fries.Crunchy and delicious! Will definitely be frequenting this place more often!
Owner response
We're positively beaming, Heather, hearing that you really enjoyed our food.Thanks for the feedback! Please visit again soon. Anna/Guest Services
Except for that one time a couple of years back, we have had good luck with this location.The restaurant is kind of skinny so if it is busy there can be bit of two-stepping needed to get back to the ordering stand.Now that they’ve fixed the rewards app (I think it is fixed) ordering is relatively simple.The dining room is generally clean but not necessarily orderly depending on how many people have eaten in.Please, people, push your chairs in when you leave.Since I’ve had nearly every sandwich I can get one of my usuals and be satisfied with the result.Be aware that parking can be quite dicey at times.Overall this is a good location and you will be happy with your experience.
Owner response
Thank you so much for the fantastic review, Joe.We hope this means we can count you in as a fan! Anna/Guest Services
Last time I was in this place the manager was throwing around expletives within earshot of myself and other customers......not that there were many. Yesterday spent $24 on two sandwiches....one was supposed to be fully loaded, only to find out when I got home with my take out it was nothing but meat, cheese and bread. You'd think for that much money they would at least have enough intelligence to get the order right. The employees seemed to be more interested in interactions between each other than focusing on customer service. I see why there's never anyone there. If I had anything to say about it, that nasty mouthed manager would be in the unemployment line. Unbelievably unprofessional. I think I'll stick with Larry's Giant Subs from now on. What a disappointment.
Owner response
Providing top-quality food that leaves our guests impressed is a goal we strive for every day and we're beyond disappointed that you don't feel that goal was met during your visit, Lone.Your feedback is truly helpful and we'd like to gather a bit more information at www.firehousesubs.com/support so this can be addressed properly.Thank you. Anna/Guest Services
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