Sandwich shop, Caterer
Food & drink
Vibe
Sandwich
By owner
Street View
Menu 1
Very sad.I placed an online order for two larges…..$28.When I get home there is barely anything on it.
Owner response
We take pleasure in offering our guests hearty and flavorful food along with heartfelt service.Jonathan, the experience you described is very alarming and we'd appreciate a few more details at www.firehousesubs.com/support when possible.Thank you for bringing this to our attention.We hope to see you again soon to prove we can do better. Anna/Guest Services
There was hardly any sauce, the meatballs were very dry and had no flavor.It tasted like what I would think rubber would taste like. Oh and apparently they weren't happy that i was there as soon as they opened, especially because one of them was eating in the dine in.I guess Customers should stay outside and wait when one of the workers is enjoying a free breakfast.
Owner response
We want our guests to feel welcome no matter the time, so the fact that you felt anything short of that is beyond disappointing, John.We value your business and feedback, please contact us at www.firehousesubs.com/support when convenient for you. Anna/Guest Services
All good, would just like to see more emphasis put on employee "tip" jar.I am retired and appreciate all firefighters, but the people behind the counter need more management recognition.(no, I know no one who works here)...great food, great service, reward your employees please......
Owner response
Wow, Pearl, thank you for this feedback.We hope you give us the chance to earn that 5th star sometime soon! Anna/Guest Services
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