Firehouse Subs Centerpoint Plaza

Two slices of Turkey, one slice cheese.
Absurd..
They put on the cold cuts like they're running out of it.
See picture!🧐 Owners statement even says "piled high."🙄 I never like to give low ratings to a local business but wow! On a side note the bread is better than Subway. Jersey Mikes puts on about 3 times the meat, same price. If I go back I'll stick to the meatball sub which I've had at a different location.

Owner response

Store was hot like an oven, very messy and dirty (overflowed garbage cans, trash and sodas on floor, drink center a mess).
Manager was onsite and rude to her employees who were making mistakes.
Out of 7 sandwiches we ordered, only 1 small mistake so food was good.
This restaurant is not that old so sad to see it in such disarray already.

Owner response

I’ve always enjoyed Firehouse location off Carefree highway, but after a recent visit to the Anthem location, I won’t go to the Anthem store again.
I walked in , there were 3 people behind the counter- 2 looked up , and then continued on with what they were doing.
The third didn’t even notice I walked in.
No greeting of any kind.
I waited in line for 10min without being acknowledged at all.
A group walked in 15min after me and the same two people that ignored me greeted them and began chatting it up! Apparently they knew one another… There are a lot of places to get a sandwich, don’t waste your time here… And after all that, the sandwich wasn’t even very good.
Dried out meatballs and hard bread.
No thanks.

Owner response