Firehouse Subs

Name: Firehouse Subs
Address: 2400 Yankee Clipper Dr, Jacksonville, Florida, 32218, US
Telephone: (888) 888-8888
Price range: $
Rating: 2.10

Sandwich shop

Location: 2400 Yankee Clipper Dr, Jacksonville, FL 32218, United States
Located in: Jacksonville International Airport
Phone: (888) 888-8888
Price: $

Opening hours

Sunday: 5 am-9 pm
Monday: 5 am-9 pm
Tuesday: 5 am-9 pm
Wednesday: 5 am-9 pm
Thursday: 5 am-9 pm
Friday: 5 am-9 pm
Saturday: 5 am-9 pm

Food & drink

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Reviews

This place makes Sbarro's look appetizing.
Order taker yawned open mouthed while taking my order.
My steak and cheese was ice cold.
People going back and getting their orders fixed, only to make a face at the second attempt and give up.
And no napkins! Not a lot of choices in JAX, buy do yourself a favor and go somewhere else.

Owner response

Gabriel, the less than 5-star experience you describe is not what we want our guests to experience.
We would appreciate another chance to make you a fan, please provide us more information at www.firehousesubs.com/support so we can alert the leadership team to address this properly. Anna/Guest Services

This has got to be the slowest firehouse Subs in the history of all fast-food spots that have graced this Earth....
Expect to wait atleast 30 mins for your order....
If you have a flight to catch...
Skip this.
If you have baggage to claim...
Get your bags... The only reason this slow service is accepted is cause it's at the airport with a captive audience...
This level of mediocrity would not be acceptable anywhere else.... They have three people behind the counter...
Not sure if they need to hire more people or whether it's the ineptitude of the people working there but this level of service is just ridiculous....

Owner response

We want our guests to feel welcome no matter the time, so the fact that you felt anything short of that is beyond disappointing, Bringinheat.
We value your business and feedback, please contact us at www.firehousesubs.com/support when convenient for you. Anna/Guest Services

Grabbed a quick Steak & Egg breakfast sandwich and no wait.
Quarter sub and water was $12+ and that's definitely airport pricing, for ya! 😆

Owner response

Your comments have truly put smiles on our faces, Joe.
A major part of our mission is to carry on our commitment to and passion for hearty and flavorful and heartfelt service.
Your review lets us know that our Firehouse Subs team has fully embraced our mission.
Thank you, Joe, for visiting and sharing your experience with us.
We hope to see you soon! Anna/Guest Services

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