American restaurant
Called in a order.I walked here in the rain from across the street.Told me they only take card.didn’t bother to mention it over the phone. Nowhere on the website or doors does it say that.I had the exact cash didn’t Evan need change.Had to walk back to get my card.Nor would they remake my food. I also noticed a different price then it what it says online.She said she couldn’t do the online price which is definitely false advertising.This is my first time here since they gave me food posion July of 2022 promise I’ll never be back.6 people that ate it including me were sick sick throwing up the next day.
I came here on Saturday, March 16th and a lady by the name of Nicole was working. The kiosk is very confusing to place an order and I just asked her a question and she was very nasty and rude.I didn't deserve that kind of service.I'm coming here paying my money and what I want back in return is good quality service. This is not acceptable and she need disciplinary actions to be taken or be put back in training in good customer service one on one.
Went to the one on virginia beach blvd.First the machine was not working to order your food.Guy in front of us took about 10 minutes to order.Then it went blank, eventually they took our order.My shrimp and fries were missing the fries.Asked for cocktail sauce.Didn’t have any.Shrimp was over cooked.Horrible will never go back.
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