Italian restaurant, Caterer, Family restaurant, Takeout restaurant, Pasta shop, Pizza restaurant, Restaurant
The service was the best thing here.Next best were the hot and buttery breadstick appetizers: delicious.And all four dishes in the Ultimate Sampler were also good (spaghetti and meatball; lasagna in meat sauce; penne in meat sauce; fettuccine alfredo.)
Owner response
Hi Mark, Thank you very much for your 5 star feedback! We really appreciate you taking the time to let us know about your experience.
I always understand it takes awhile to get food here, but I waited over 10 minutes for a kids meal with a slice of pizza! No one was here and there was atleast 5 works on the clock when I pulled up (I could see them huddled up and talking).
Owner response
Hi Sydney, We’re so sorry that you rated us only 2 stars on your recent order and that your order was disappointing and not what you expect from Fazoli’s. We hope to make things right.Please email me at guest.services@fazolis.com with your mailing address and phone number so we can further address and resolve this situation for you. Sincerely, Lori Mosser Fazoli’s Guest Relations
I went to the drive-thru and ordered the Ultimate platter.I exchanged the spaghetti & meatball with spaghetti & meat sauce along with a Strawberry Lemonade Italian Ice.Service was great, the food was delicious with the right amount of sauce on everything.The breadsticks were fresh.Will return in the near future!
Owner response
Hi Johnetta, Thank you very much for your 5 star feedback! We really appreciate you taking the time to let us know about your experience.
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