Pizza restaurant, Italian restaurant, Pizza delivery, Pizza takeaway, Restaurant
The pizza is ok.Not great, not bad.The only thing I didn't like was that the guy who makes the pizza doesn't wear gloves.I paid for a drink, and he gave me change and went straight back to touching the pizza he was making. Nice people working there, but the tables were not cleaned in between customers.Wouldn't come here again only because there are so many better pizza places in the area.
Owner response
Hi there, we just saw your review.We're so sorry you had issues.Please know we're working to fix them and hope to see you again soon.
I’d like to make a complaint to the owner please feel free to respond .I ordered garlic knots and they were raw twice.The girl at the counter gave me an attitude.I was coming in this store Multiple times a week.I showed her the raw dough twice and she saw it and gave me an attitude about not eating.Very unprofessional she is.I won’t be back here anymore I was charged 5.50 for a white slice that’s too expensive.Everyone is entitled to a mistake and I never had one prior to today an apology would have been nice or a I’m sorry.So I won’t be back.
So blown away by the customer service and care put into making sure that we gave them another try, following issues with our first order.So very pleased to say that our pizzas were perfect and we are excited to have Father & Sons be our go to place for outstanding customer service and excellent pizza.Christina is the BEST and was so professional and kind, couldn't ask for a better person to have as the first interaction for customers.We ordered the Father & Sons House Special Pizza #2 and the Pizza Margherita, both were perfect and tended to with care.Exceptional addition to the Bensonhurst area and to Brooklyn in general!
Owner response
Dear Stefanie Esposito, We want to apologize to you about our pizza ....we are so upset, from a wonderful customer like your self had to have your pies not what you expect....Wood Fire pizzeria wants to make it up to you by sending you the same two pies , at our best on the house to show how we truly take time and pride in our work.We seen your comment and my whole team was concern and took it to concentration that we need to fix this ASAP ! Please let us have another shot ...on us ...so me and my team can smile , knowing we put a smile back on your face ....just let us know when you are ready we would be more then glad to assist you ......once again we apologize and once you judge the next two please let us know we appreciate it Thank you !
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