El Pollo Loco

Name: El Pollo Loco
Address: 1036 S Country Club Dr, Mesa, Arizona, 85210, US
Telephone: (480) 668-6073
Price range: $
Rating: 4.00

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Location: 1036 S Country Club Dr, Mesa, AZ 85210, United States
Phone: (480) 668-6073
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm

Access

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm

Delivery

Sunday: 10 am-9 pm
Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

Vibe

Spice

Taco salad

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Love the food.
Can’t complain about taste.
I ordered 16 piece family meal with 4 sides to go.
It’s not inexpensive at $51.27 with tax.
When we got it home and unpacked for the family it was 10 pieces (and not particularly big pieces).
Called and let the manager Laura know.
She’s going to give me a credit for food when I go back there.
But like, it’s not my fault and it’s actually 12 miles from my house.
Not really near where I live to get the food credit, just happened to be in the area.
Just super super disappointing, annoying and just no - hey, we are sorry for our mistake.
I would give 1 star because of service, but the food is good.

Got back to the office to find out salad has cold old chicken and other 4 piece combo has Mac and cheese instead of mashed potatoes the drive through worker had zero patience and was clearly annoyed not my fault that’s your career choice! Otherwise that the new bowl is pretty decent

We got a shrimp taco, and the shrimp was overcooked and tough.
I got a bowl with cabbage.
We got pico salsa on the side, and the tomatoes tasted rotten.
There was white cheese mixed in the cabbage and it was slimy-looking.
The whole thing grossed me out and it was a huge waste of money.
We got our meal quickly though, if that matters.
We'll never eat at El Pollo Loco again.
They say never to eat someplace that has no customers.
I wish I'd listened to that advice.

Owner response

We’re sorry to hear that you weren’t satisfied with your experience.
There are some concerning details in your review that we’d like to discuss further.
If you’d like our assistance, could you please reach out to us at https://www.elpolloloco.com/contact-us with more details? We value your opinion.