El Pollo Loco

Name: El Pollo Loco
Address: 6353 Stockton Blvd, Sacramento, California, 95824, US
Telephone: (916) 399-9101
Price range: $
Rating: 4.20

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Located on Stockton Boulevard, El Pollo Loco serves up vibrant Mexican flavors with a focus on delicious, grilled chicken. This casual eatery is perfect for a quick lunch or family dinner, offering everything from healthy options to comforting small plates. Diners appreciate the speedy service and accommodating atmosphere, with wheelchair accessibility and convenient pickup options. Though experiences vary, many leave raving about elusive hero Jaime, who exemplified exceptional customer service. Join them for a satisfying meal that embraces the essence of Mexican cuisine!

Contact Info

Location: 6353 Stockton Blvd, Sacramento, CA 95824
Phone: (916) 399-9101
Price range: $

Opening hours

Monday: 9 am-11 pm
Tuesday: 9 am-11 pm
Wednesday: 9 am-11 pm
Thursday: 9 am-11 pm
Friday: 9 am-11 pm
Saturday: 9 am-11 pm
Sunday: 9 am-11 pm

Other Business Hours

Access

Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm
Sunday: 10 am-11 pm

Delivery

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Comfort food
Healthy options
Late-night food
Quick bite
Small plates
Vegetarian options

Lunch
Dinner
Catering
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups
Tourists

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

Although the food is decent at this El Pollo Loco I have to give service one star because the staff there is incredibly incompetent.
I put in a pickup order through Uber Eats and when my wife went to pick it up, despite explaining several times to the girl at the front desk that she was picking up the order for me, and there was no confirmation number or button that needed to be pressed, she continued to refuse to give my wife my food that was slowly getting cold.
After about 15 minutes of back and forth, then requesting to speak to a manager, I had to explain to him fore about 5 minutes before he finally realized that I was just a normal person coming to pick up a normal order.

I just wanted to say THANK YOU!!!! TO JAIME!!! I called and asked 5 min before closing if he could make me food, I was going to be there after they close at 11:05 pm. He said I'll make you food just come by. Sure enough, that's exactly what he did!!!!!! He stayed open and made me food!!! He could have closed but he was a true gentleman and a great definition of what customer service means!!! So again, THANK YOU JAIME!!!!!

Owner response

Thank you for taking the time to share this positive review, Francesca! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Sacramento.

Food was tasty, and freshly made.
Broccoli was dry.
Chicken was delicious.
Definitely more on the healthy side than most others.

Owner response

We're so happy to hear you had a good experience at El Pollo Loco, Pastor Lonzo Powell.
We look forward to serving you again soon!