Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Pizza
By owner
Street View
I just had a pizza delivered to me and it looks like it was dropped.Part of the pizza is folded on top of itself as if it hit the end of the box and folded over.Look at the pictures and you'll see what I'm talking about.I called the store to talk to the manager and he was no help at all! He was going to send the driver out after making two more deliveries collect this pizza take it back to the store remake another pizza and then send it out to me.That would have been probably more than an hour wait.I would never ever order from the store again and I highly recommend that no one else order from there either!!
Owner response
Thank you for taking the time to write this review as our customer’s feedback is very important to us.We apologize that your experience was not up to our usual standards.Please reach out to us with your name, order number, and date of purchase when you have a moment and mention this posting.Our team is grateful for your time and review.We look forward to talking with you soon and hope you have a great day! Store #5885 teresa.otterman@5-starpizza.com
I order every day.I even even ordered yesterday morning.My food was made fresh hot and the customer service was immaculate.Tonight the guy working was extremely agitated and very rude.Barely wanted to come to the window to assist anyone.
Owner response
We apologize that the service you received from us was not up to our usual standards.We will be working hard to make improvements and hope to get another chance to make your next experience worthy of 5-stars.Thank you for your feedback and have a great day! Store #5885 teresa.otterman@5-starpizza.com
I don’t know who the girl is answering the phone tonight but she rude as hell.I specifically called to make sure they had a driver, because if not I could pick it up.I was nice and just said “yes, I was just checking to see if you all have drivers, I placed an order” She had an attitude and get to yelling, then hung up.So I called back and said I’d just like to cancel, she was loud ghetto and rude and hung up again. IF YOU DON’T LIKE YOUR JOB THEN FIND ANOTHER! SIMPLE.TO OLD TO BE WORKING IN RESTAURANTS ANYWAY BROKE HEFFA
Owner response
We are so sorry to hear that you did not experience exceptional customer service during your last order with us.We would appreciate the opportunity to make this right by you.If you could reach out to us with your name, order number, and date of purchase and mention this post so we may earn a 5-star review from you, please.Thank you for your feedback and have a great day! Store #5885 teresa.otterman@5-starpizza.com
Breakfast restaurant
2003 Early St, Montgomery, AL 36108, United States