Fast food restaurant, American restaurant, Breakfast restaurant, Hamburger restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant
Food & drink
Burrito
Nachos
Breakfast burrito
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Menu 6
Some of friendliest and kindest staff in the Rancho area!! I just want to give a shot out to the evening management on Tuesday night…..thank you for making me feel valued as a customer and like I got my moneys worth! Plus your restaurant is always clean and you guys are fast!!
Owner response
Thank you so much for taking the time to leave us a rating.
I had an offer in my mobile order: buy 1 burrito get 1 for free.Before paid I asked an employee would I get a free burrito, they said yes.I paid but in my order was only 1 burrito.When I asked them, the cleaning lady said I must pay for second one.I said that I asked the employee and they confirmed about 2 burritos.She said I had to call the manager.I asked for the manager and she said she was a manager.I asked her for second burrito and she said I must had to ask about this promo not the employee but her.So she rejected to give the burrito.I put the order back and asked for refund.She said she didn't get my money.I asked her name and she started ignoring me.I just stated making a claim, she noticed that and called the security.Of course nobody came due to ridiculously of situation, but she was hiding and trying to call somebody to kick me out. The employee guy just made another burrito.Thanks for him.Coz I purchased only coz of promo.The first guy is also great.The problem with the manager, she must clean floors and never manage anything.And Del Taco must fix their app.
Owner response
Hi Nikita.Thanks for reaching out to us here at Del Taco.We take your comments seriously.Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
Read the reviews and I should have known not to go here….Completely wrong order.Complete opposite.Order green burritos and got red.Wanted soft got crunchy 🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️
Owner response
Hi there, this is disappointing to hear.It is important that we get your order right.Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
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