Del Taco

Just got home from a long day of work after making a last pit stop at del taco on beach and slater where everyone's " favorite" night time gentleman who is never pleasant to order from nor has he ever pretended to enjoy his job there in all the years I've come to this establishment and lo and behold once again after giving the benefit of doubt that I wouldn't need to sit there after how tired I already am and need to shuffle through the order I just placed with him to make sure it was all in there yet now I wish I had.
I ordered 4 red burritos, a large fry, large vanilla milkshake and 1 ground beef burrito with sour cream. I dont understand how I received a bean and cheese burrito that also included chicken AND French fries Inside of the burrito!!! Is that even something people enjoy.
And I was charged for everything I ordered yet given none of it correctly other than the shake.
No receipt was included but thanks to venmo I was able to receive the extra charge! How am I supposed to contest this order with no receipt?? Big boy should be fired.
He makes for a bad experience and this is about the 6th time he's messed up an order I've had.
He's always the crew for the eveing / early morning orders and he should be replaced at this point.
It is now 3:35am and I am now going to bed still starving bcuz I refuse to drive all tge way over there again to argue with that man.
I hope the owner actually listens to the complaints he is receiving on here, your about to lose another loyal customer.

Owner response

I don't know why I keep hoping a late night trip to Del Crapo will turn out as it does during the day. The attitude and rudeness of the late night overweight drive thru cashier makes the simple trip offensive and absurd.
Official tonight the 4 th time I get home, open the bag of burritos I ordered ended up being someone else's order.
Again.
I paid for 4 B/C burritos and a taxi.
What we actually got was 1 bean and cheese with chicken and 2 fries inside.
Weird combination if you ask me.
I should have checked the bag before I left.
Oh well. The employee has been there for many years.
If he dint line b

Owner response

After spending 15 minutes waiting in line for the drive-thru, we just gave up.
As did the four people behind us who backed out also.
The service at this Del Taco has always been mediocre at best, but there was zero service today.
The line literally did not move in 15 minutes.
Go somewhere else is all I can recommend.

Owner response