Del Taco

What an absolute disgrace! My son and his friends stopped in for a quick bite in the drive-thru.
When my son bit into his bean and cheese burrito he found that a whole paper napkin had been rolled the whole length of the burrito. When we went back to show the store employees, the cashier at the window was laughing as if it were funny.
My son said she had done so when he was leaving the first time as well. Maybe messing with someone else’s business reputation is funny to her. My son and his 4 friends have vowed not to eat from this establishment again. I did return with him to demand money back for the meals they had no intention of eating.
After having us wait a bit to find a duplicate receipt (the cashier neglected to give them one) she did refund the purchase. I asked to speak to the manager but was told that he was not in. I asked for the managers name, but when I called the next day, I was told that no one by that name was employed there. I did preserve the food item, and I left the item rolled as it came from this establishment with the intent of alerting the health department.

Owner response

First of all I'm at $8.70 for a Fry's Del Taco, small fries and a small iced coffee, I eat at Del Taco a lot, and I know the bill shouldn't be that high , so I asked about it and they gave me the receipt so it showed they charged me $3.39 for the fries, and it adds up to $8.70 , okay so now I'm eating maybe 10 or more fries and it's gone, and I'm like what the....
I pull out this little tiny bag! Somebody owes me a decent size bag of french fries for $3.39 plus tax, plus gas to get there...
I'll wait.

Owner response

Employee accused me of getting soda in my water bottle when I got water, he then proceeded to chase me out of the store.
Bro you make minimum wage, it's not worth getting punched over.
Let it go

Owner response