Dairy Queen Grill & Chill

To say I’m disgusted is an understatement.
Spent $32 on food.
AND THERE IS BLUE HAIR IN MULTIPLE FRIES AND EVEN THE CHICKEN.
That’s just what we found after noticing.
Not sure if there could have been more.
We tried to call and no one could even answer.
I want this situation dealt with.
This is unacceptable.
Beyond nasty.

Owner response

Originally ordered a cheeseburger and large cheese curds , then they offered the combo for me since supposedly makes a better deal I take it even when I don’t need the drink , when the food comes I find out they give me a little tray with cheese curds because that’s the only size you can do in a combo ! But they never told me that at the moment of purchase, I ended up paying for another order of cheese curds spending more money of my original purchase and with a very bad taste of the poor customer service. It’s very very very sad see a small business next to the highway with 8 employees and nobody cares about proper training , knowledge of the menu, and customer service. DEFINITELY NEVER COMING BACK I spend 25 minutes there eating my food witnessed how they don’t care about sales.

Owner response

Was not acknowledged at all upon entering, and just stood there confused. Every empty table in the dining room was covered in ketchup or some other type of filth as the 4 teenagers idly stood by ignoring customers.
Once my son and I received our food, burgers were all right but the fries and cheese curds were cold. I requested fresh ones.
Zero excuse for cold curds.
Manager looked at me like I was insane, and rudely said she would make new one.
Fresh fries and curds came out.
COLD AND SOGGY.
Cooked just long enough to thaw them.
When I went to approach the counter again the teens began snickering and turned around.
I left immediately.

Owner response