Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 12405 N Main St #9, Jacksonville, Florida, 32218, US
Telephone: (904) 751-9000
Price range: $
Rating: 3.70

Fast food restaurant, Ice cream shop

Location: 12405 N Main St #9, Jacksonville, FL 32218, United States
Located in: North Point Center
Phone: (904) 751-9000
Price: $

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Comfort food

Ice Cream

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Tonight I visited the drive through.
The staff was pleasant(some times they come across irritated).
I ordered a small sprite and some ice cream.
They handed me the drink and I stared at it...
It was so tiny.
I wasn't sure the exact ounces of a small drink, so I took the drink and went home to check and a small is supposed to be 16 ounces.
I have an 8oz cup.
A regular can of soda fits perfectly.
I wish I could say this is the first time I've been told something was "normal" but I know it to be not true.
This dq doesn't have chocolate ice cream.
That's what they tell me when I try to order a chocolate cone.

Owner response

We appreciate your feedback, Thannon.
We're sorry that you didn't have a great time with us.
We're always listening to our fans.
If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a.
- DQ Fan Relations Team

This location definitely pays attention to your order making sure everything is correctly done.
I had a chance at trying the new Carmel brownie cupfection and I want to say this location definitely made my ice cream look appetizing, made sure my cup was actually full of ice cream and wasn't melting.
My money was well spent.
Will be back to visit this location.

When I pulled up I can tell that they did not want to be bothered, but the girl in the window was nice.
One thing I have never experienced at Dairy Queen is cold or burnt food, I swear the cook pulled some of the chicken strips out of the waste 🗑 and put them under a light because some of the strips were darker than the other ones.
And the onion rings were so burnt We couldn't eat them.
I can say that the rainbow milkshakes and the cheese curds were good.
I have been to every Dairy Queen in Jacksonville and this was one of the worst experiences I have ever had with any of them, I have been to this one before and the food was better than just at the time the service was horrible, so I thought since it's been a year ago since my last visit to this one that I could have got the good food, but I guess at this Dairy Queen you get one of them, not both.

Owner response

Sharon, we are so sorry to learn of your concerns.
Please reach out to us at http://bit.ly/1qWPR4a so that we can route your concerns to the franchise owner of this restaurant for you. - DQ Fan Relations Team

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