Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 8600 N Boardwalk Ave, Kansas City, Missouri, 64154, US
Telephone: (816) 746-0050
Price range: $
Rating: 3.70

Mexican restaurant, Caterer, Fast food restaurant

Location: 8600 N Boardwalk Ave, Kansas City, MO 64154, United States
Located in: Shops At Boardwalk
Phone: (816) 746-0050
Price: $

Opening hours

Sunday: 10:45 am-11 pm
Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm

Food & drink

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Burrito

By owner

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Reviews

Pay more, for less.
Everytime I come to chipotle I get less protein than last time.
You guys want more of money, but give me less.
Didn't even get a drink.
Enjoy that 17 bucks chipotle.
It's the last you're getting from me.

Wish we would’ve read reviews before stopping in here because they aren’t lying.
Now we totally get the 1-star reviews.
It takes a lot for me to give a 1 star, but sadly, there weren’t any positives on this visit. The food was terrible.
Like we couldn’t even finish it terrible.
Cold, burnt chicken.
Cold queso. How does Chipotle run out of cheese!??? Once you were getting low, couldn’t management make a trip to another store to get some before actually running out? Here’s the worst part that ensures we will never be back—when we accepted queso in place of the missing cheese, we were charged extra.
Charged extra for a problem that was not our fault.
Despite us clarifying several times, frankly, in disbelief, we were charged $3 extra to have cheese on our burrito and tacos. Terrible customer service and terrible food.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

I love Chipotle, but this location is consistently terrible.
Ordered two chicken bowls last night and the chicken and the fajita veggies were burn with little black burned chunks in my bowl.
Having burned food is very consistent with this location, whether it’s the meat, the veggies, or even the rice.
They also consistently get my order wrong.
Ordered white rice, got brown.
Asked for extra sour cream, hardly got any.
We will be driving to another location from now on.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.