Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I don’t like reviewing chain restaurants, but this place really surpassed my expectations.I’ve driven past this place for 20 years without ever paying attention to it until today.We went there because of an appealing Veterans Day incentive, but I wasn’t expecting much… but boy was I surprised!!! The pictures speak for themselves.The burgers were generous, fresh and tasty with lots of lettuce and pickles on them.The fries were perfect and plentiful, and we had to bring the appetizers home, because we just couldn’t eat it all.The Street corn was some of the best I’ve ever had, and the Draft Beer was fresh and cold, and the taps were clean.I’ll be back.
Owner response
We’re thrilled to hear that you had a great experience. We look forward to seeing you again!
Absolutely Filthy!! I have never seen anything so nasty! The host also wiped our table with a super wet towel that looked like it's seen better days and had to wait for it to dry for a good while!
Owner response
Hi Agustin.Thank you for your feedback.We take food safety and sanitation very seriously and would like to investigate this further.Please reach out to us at www.chilis.com/frequently-asked-questions
Came here for a lil solo birthday dinner.Got here around 3:20, and it took a while just to get a drink and appetizer order put in.It's 4:07 now and they finally took my dinner order, which I ended up asking to take to go because I've been sitting here with an empty plate and cup watching others get served at their tables.Multiple servers walking around and no one came to see if I needed anything.The restaurant isn't even all that busy either considering I'm here in between lunch and dinner.I placed a dessert order in the app on my phone before they came to me to finally take my dinner order.Super disheartening because the last time I was here and ordered to go it was decent and efficient service.Frustrating to hear servers in the kitchen just chatting, or to see the bartender checking his phone next to the computer behind the bar.They(tablet says his name is Ryan) were supposed to be my server but it seems they helped everyone but me.Hopefully my food comes out okay.I didn't want to take my birthday dinner to-go, but I'm so upset I just can't stay here and eat now. Edit - Wendy ended up helping me get things straightened out.She was great.Still upset about my overall experience of being here.Ended up being here for almost an hour and a half still hungry.Glad I was finally able to get my food to go though.It's just not going to be warm anymore when I get to eat it now.
Owner response
We're so sorry we let you down, Katie.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
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