Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
It’s been awhile since I’ve hit a Chili’s.I was pleasantly surprised.Sad but true a lot of these chains are starting to crumble.Not the case for this location.Service was good.Nice menu selection.Tasty food.My only complaint was the main course came out within minutes of receiving the appetizer, not cool.
Owner response
Thank you so much for taking the time to leave us a review – so glad you had a great experience!
My husband and I were sat in the very back corner of the restaurant.There wasn’t very many people there at the time.The sampler was good, little extra greasy.The wings were good and crispy.They let me get two different flavors to try.I liked that.My husband got the chicken pasta.It was ok.Nothing great.The waitress was nice.
Owner response
Thank you for the 4-star review – see you again soon!
This is one review I has hoped Google wouldn't ask me for.I don't usually go to chains because the quality isn't usually up to par.I was not expecting what was brought to my table.I haven't been served food this bad in a long time.The bacon cheeseburger looked good on the menu but what I got was a burger soaking in grease.I picked it up and grease poured from the burger.There was a puddle of grease at the bottom of my paper thing and luckily the fries were soaking it up.The person I was with ordered a "3 for me" deal and picked the mini burgers, the southwest egg rolls and fried mozzarella.The mini burgers that were brought out were raw.Pink in the middle and cold to the touch.The fried mozzarella was dropped and cooked in old grease.The grease trap hasn't been cleaned and the grease hasn't been changed in a long time and you can taste it.If you've ever worked in the restaurant business, you know exactly what I'm talking about.I didn't set the bar high when I went in here but I was completely in shock at the level of incompetence.The only bright spot, and I mean the ONLY bright spot was the waitress.She was fantastic.Absolutely wonderful.She was there every few minutes to make sure our drinks were full and needs were met.It wasn't her fault the food came out terrible.Whoever works in that kitchen couldn't care less about what comes out.The atmosphere was nice and friendly.After we left I ended up throwing up in the parking lot.It's bee a while since I've had food this bad.The fries were pretty good.Everything else was terrible.I hope your experience will be better than mine.I for one will never be coming back to this place.
Owner response
Hi Mike.Thank you for your feedback.We take food safety and sanitation very seriously and would like to investigate this further.Please reach out to us at www.chilis.com/frequently-asked-questions
American restaurant
757 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Seafood restaurant
Lynnhaven Mall, 821 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Mexican restaurant
1009 Lynnhaven Mall Loop, Virginia Beach, VA 23452, United States
Italian restaurant
683 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Chicken restaurant
812 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Chinese restaurant
3501 Holland Rd #111, Virginia Beach, VA 23452, United States
Mexican restaurant
1148 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States
Pho restaurant
4239 Holland Rd #752, Virginia Beach, VA 23452, United States
American restaurant
733 Lynnhaven Mall Loop, Virginia Beach, VA 23452, United States
Fast food restaurant
3341 Virginia Beach Blvd, Virginia Beach, VA 23452, United States
Jamaican restaurant
152 S Plaza Trail, Virginia Beach, VA 23452, United States
Italian restaurant
739 Lynnhaven Pkwy #100, Virginia Beach, VA 23452, United States
Peruvian restaurant
906 S Lynnhaven Rd, Virginia Beach, VA 23452, United States
Buffet restaurant
400 S Independence Blvd, Virginia Beach, VA 23452, United States
Pizza takeaway
3229 Virginia Beach Blvd Suite 100, Virginia Beach, VA 23452, United States
Puerto Rican restaurant
186 Thalia Village Shoppes, Virginia Beach, VA 23452, United States
Chinese restaurant
3333 Virginia Beach Blvd #34, Virginia Beach, VA 23452, United States