Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I ordered over the phone, the person at the front desk was very polite and quick to put in my order.I ordered the triple dipper appetizer.The food came out quick and was still warm and tasty by the time I got home.It’s enough to feed to people for an affordable price
Owner response
We’re thrilled to hear that you had a great experience. We look forward to seeing you again!
my 8 year old daughter loves Chili’s! Out of all the restaurants in Houston she chose Chili’s and she was adamant HiI like Chili’s also in all fairness it’s not my favorite restaurant but I do think I can always find something on the menu that I enjoy.This was my boyfriends first experience dining at Chili’s and he wasn’t very impressed.Our hostess was rude because we asked her if we could sit in a different area besides the bar where she was trying to seat us.Our server was very nice and helpful, the food was ok, the temperature of the food was not hot enough and the chicken in the fajita combination we ordered was very dry, the appearance of the restaurant restaurant definitely was not the tidiest.Not the best experience but I will definitely dine at Chili’s again.In the future just definitely not this location.
Owner response
Hi Mandy, we're disappointed to hear about your visit.We always strive to provide an excellent experience for our Guests.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
Was supposed to be a late birthday dinner for my daughter.It was a total nightmare.Courtney (server) took 20 minutes to bring our drinks, took another 20 minutes to take our order only to realize another 20 minutes later the device used to take orders never sent order to kitchen. Nothing was done to rectify situation.Didn't use machine to pay my bill, left cash on table which someone on the staff probably put in their pocket. NEVER WILL RETURN TO THIS LOCATION. EMPLOYEES LOOK LIKE THEY ARE JUST WORRIED ABOUT THEIR PAYCHECK NOT CUSTOMERS.
Owner response
We're so sorry we let you down, Sherri.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
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