Chilabox

Name: Chilabox
Address: 518 W San Antonio Ave Space F, El Paso, Texas, 79901, US
Telephone: (575) 997-8452
Price range: $
Rating: 4.80

Breakfast restaurant, Mexican restaurant

Location: 518 W San Antonio Ave Space F, El Paso, TX 79901, United States
Located in: The Mix
Phone: (575) 997-8452
Price: $

Opening hours

Sunday: 10 am-3 pm
Monday: 8:30 am-3 pm
Tuesday: 8:30 am-3 pm
Wednesday: 8:30 am-3 pm
Thursday: 8:30 am-3 pm
Friday: 8:30 am-3 pm
Saturday: 8:30 am-3 pm

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Reviews

I recently ordered from Chilabox in El Paso via Grubhub and had a mixed experience.
The concept of opening the container into a bowl sounded convenient, but it was actually quite difficult to manage.
The sauce provided was very watery, which left me unsure whether to dip my food into it or pour it over the top, leading to some confusion about the best way to enjoy the meal.
For someone unfamiliar with this style of serving, the instructions could definitely be clearer.
While I didn't interact with the staff directly due to the delivery, the overall experience was somewhat disappointing, especially as the pastry I tried didn’t feel fresh.
Despite these issues, the core idea of the Chilabox is intriguing, and with a few tweaks, it could be a lot more user-friendly.

Owner response

Hey there thank you thank you for your detailed review! Pictures and videos look yummy; would you mind us using it for our socials? We consider all comments and yours is not the exception.
Instructions can come helpful for future customers.
Try stopping by our store downtown so you can get the chilabox experience you deserve!

The food and service are very good.
They have limited outdoor seating and a very small indoor seating area (like 5 seats).
I understand the limited space of the building, but it sure would make things better for people to be able to eat inside. The chilaquiles in a box were very very good.
Definitely coming back!

Super fun concept! My sister and I stopped here on the way to Arizona.
There are ~6 seats inside and outdoor seating.
We got pretty much the same thing but different salsa.
I liked the salsa verde and she liked the creamy poblano but both of us agreed something wasn’t quite right with the onions we got.
Maybe it just wasn’t that fresh the day we came in.
Overall good service and a nice little stop for a bite.
I can tell the workers care about the presentation of the chilaboxes!

Owner response

Isabella, Thank you for your kind words and valuable feedback.
We're delighted you and your sister enjoyed the chilabox and the ambiance of our restaurant.
We take your comments about the onions very seriously and have since reviewed our preparation process to ensure everything we serve is as fresh and flavorful as it can be.
We're grateful for customers like you who help us improve and maintain our high standards.
Looking forward to welcoming you back on your next trip! Warm regards, The Chilabox Team

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