Fast food restaurant, American restaurant, Chicken restaurant, Hamburger restaurant, Sandwich shop
I was helping my friend with a delivery order.I asked the cashier if she could put the order inside a larger bag so that I could hold the bag.She had the bag taped down so that there was no place to grab the bag at the top.I almost dropped the bag when she tried to hand it to me.She took the food out of the bag, put it in a bigger bag and then taped it the same way.When I asked her if she could just put the bag inside of a bigger bag so I could hold the bag she walked away with an attitude.The manager, I assume, comes to the window and tells me that she's already given me two bags and she's not giving me another bag yet i only had one bag.I don't understand what was so difficult about the request.If you're going to put the order in a bag and then tape it to where there's nowhere for me to hold on to the bag, how am I supposed to hold the bag.I explained that I had to hold the phone and the customer's drink and the customer's order to deliver the order and that I needed to be able to grab the bag at the top.Apparently that was too much for them.I will make sure that I never accept another order here.The customer service is horrific!
Owner response
We’d like to find out more about your experience, Tanisha.Can you reach out to us at https://checkers.com/contact? We’d like to help.
I love there fries and there drive through window is full autonomous.It hears you order correctly no matter how or what language you speak.It's the only restaurant drive through I gone that has this innovated set up.I really wish the owners would repave the lot.
Owner response
Hi, glad you enjoyed your visit and our fries! We always work hard to make sure you have the best Checkers experience.See you again soon!
It was 1am and I needed some great food on the go after leaving a concert.My cousin recommended me Checkers.I bought myself the Big Buford Burger.That is a nice burger.It's not as greasy as any other burger, and it's not a sloppy made burger either.I didn't even know they have wings here too!!
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