Carl’s Jr.

Was just here had went through the drive thru, when i checked everything on my order was correct except to find that my 5 pcs.
chicken fingers was more like 3 with how small the pieces were.
They were nuggets and not fingers.
I pulled back around the drive-thru to confront and to get this made right and the crew member or who ever named Angie or something like that, she was so rude and non compliant, and was in no way, shape or form willing to help me out at all when I showed her the chicken fingers and asked that im getting charged $12 for 5 tenders that were clearly cut in half, she said, yupp you sure are I made them myself, there's nothing wrong with them and I won't remake them either.
Carls Jr is a place where you can get a decent mean at a decent price, they have a burger called the big carl for god sake, but there's nothing big or large about their food.
The crew member Angie told me to take it up with Eric in the morning, so apparently they are in kahoots with each other and nothing will ever get done if thats the case.
ATTENTION Terri Elgin, please get your store at 94th Ave and Northern in order.
Love to hear back from you, if I don't I will continue to post comments on every social media and food related site on the internet until something is done about this

The manager who helped me get a refund on some things because they got it wrong was extremely rude, attitude and made it seem like it Was my fault and I was causing trouble.
I did not like her eye rolling, nor her backtalk towards me Angie should find some other place to work at if she’s going to be rude to customers like this if I was working in the food industry like her, I would be very kind and understanding towards customers not rude and disrespectful.
I get that she’s pregnant, but no one should treat someone like that.

Owner response

I stopped at this Carl's Jr quite often because it's the only one open on the way home from work.
Three times in a row now something is missing out of my bag.
This time it was my El Diablo fries.
I also wanted jack cheese on the burger and that wasn't on there.
I don't check when I'm in the Drive-Thru because there's usually six or seven cars behind me and my bag is stapled shut because I order ahead of time.