Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Food & drink
Vibe
Chicken fingers
Tempura
Street View
Menu 1
Menu 2
Our food was great! They are currently running a special where you get the giant fish sandwich combo for $5.99 (regular price is $6.99).The combo includes a giant fish sandwich, which comes with 2 fish filets, tartar sauce, and lettuce on a bun, one side item of your choice, and a drink.I think it’s a really good value for the money.The service was fast and friendly.My only complaint was that there were quite a few dirty tables that needed to be wiped down, but I believe it was because they were short staffed.We will definitely be back soon.
Owner response
Joshua, we love hearing you enjoyed your fish sandwich and we appreciate your feedback on our cleanliness.We'll share this with the team and improve for next time.We look forward to serving you again soon and make it 5 stars 😁
I passed by the drive-thru Monday the 19th, i was at the speaker for a good 3 minutes and no one would speak or tell me to hold on or wait, seeing that there was only 1 car i was thinking it must be closed, so i drove up to the window and a female opened the window and i said " i couldn't hear you" she said "well i head you" but i was with a custumer with a upset face, i asked if she can take my order she very rudely and with 1 hand on window to almost close it said " you will wait a minute cause i have someone on the speaker" , at the point i asked her that i was at the speaker and she never asked me to hold or wait, and pretty much she said to leave if i didn't like it, which me and my full truck of employees took our business somewhere else. Me having worked in fast foor for a good amount from teen to early 20s knows the value and reward of good customer service and management and that lady lacks both and common Courtesy.
Owner response
We're saddened to hear about your recent experience at our drive-thru.We strive to provide excellent service and it seems we fell short during your visit.Your feedback is valuable and will be used to improve our customer service.We hope you'll give us another chance to serve you better.If you wish to discuss this further, please reach out to us at https://www.captainds.com/contact-us/.
Such a nice manager and friendly staff.Quiet Sunday, got some mobile to go orders and the food was just like I remembered…GREAT :) Thank you God for wonderful people.Definitely will pick up seafood from here every time I’m back in town.Please keep up the good work! I’m truly grateful to God for all your help! Have a bless life!
Owner response
Thank you for the 5-star review about our food and service, Michael! Happy to fry up more seafood for you soon 😋
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