Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Chicken fingers
Tempura
By owner
Street View
We never got served.Very surprised even if dine in is closed.I'll go back again cause I enjoy the food.
Owner response
We are happy you had a great visit to our Birmingham seafood restaurant! We hope to earn all 5 stars next time.
Awful.I placed my order, blackened tilapia and grilled shrimp.1st I had to place my order, pay then take a number to display when I parked.It took 30 minutes. The food was steaming hot BUT either the grill needed cleaning or they tried to blacken the bottom of the fish. The green beans were good but the fish turned my stomach. I'll be going to Texas Roadhouse tomorrow to get a decent grilled salmon dinner.
Owner response
Michelle, we are very sorry for this experience and for the issue with your tilapia & shrimp.That doesn’t sound good.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
My husband went there on 4/20/2024 at 6:36 pm just for them to tell him he can’t place a family meal order because they short with staff well they need to close down all this took place in five points west near fair ground
Owner response
We're truly sorry to hear about your experience.We strive to provide excellent service and it's clear we fell short this time.We'd appreciate the opportunity to learn more about this situation.Please reach out to us at https://www.captainds.com/contact-us/.Thank you.