Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
Food & drink
Vibe
By owner
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Menu 1
If I can give 0 Stars I would Today I went to Captain D's I order big fish combo and a order of mozzarella sticks and a cup of ice in the drive thru I pulled up to the window and this guy just gave me a nasty look I was unlocking my card I handed the card to him he passed my card and receipt back to me and I looked the the receipt and saw thing I didn't order so I said to him I didn't order funnal cake sticks I order mozzarella sticks he just look at me like I said something crazy so he never responded he just gave me a dirty look I asked for a cup of ice I was willing to pay for iit again he just look at me, I had to ask him can he understand what I was saying to him nothing just looking at me like I did something wrong to him . I had to ask a few time .But no he gave me this small cup of ice he put something in the cup I threw it out, my sandwich bread was burnt and gave me 6 okra for a meal $14.00 I am not happy with this and I never got the right food after telling him it was wrong .I never ordered funnal cake sticks I order mozzarella sticks
Owner response
We're truly sorry to hear about your recent experience at our restaurant.We strive to provide excellent service and delicious food, and it seems we fell short during your visit.We'd appreciate the opportunity to make things right.Please share more details with us at https://www.captainds.com/contact-us/.Thank you for bringing this to our attention.
Was over charged and food wasn't not good at all. Broke a plastic fork cutting my food. Paid over $40 to get food that can't even be eaten. One of the fish was grey in the first picture
Owner response
Oh no! That doesn't sound like the experience we expect for our guests, Monica.Please go to https://www.captainds.com/contact-us/ and provide us with some details and someone from guest services will reach out ASAP.
I ordered captain ds w uber eats this is the first time I ever got the food fresh and delicious ,,,,shrimp ,fish filet and fries were fresh and very good I recommend this place totally I will definitly order from here again ,thanku and keep up the good job
Owner response
We're so glad to hear you enjoyed your fresh and delicious seafood from Captain D's! Your recommendation means a lot to us.We look forward to serving you again soon.Keep enjoying our shrimp, fish filet, and fries!
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