Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
I had a two piece fish and shrimp.It was delicious.She gave me extra tartar sauce.I went mid afternoon and ordered some food at the drive through.The lady was so polite and nice.great place to eat
Owner response
We love to see it! Happy to fry up more seafood for you soon đ
The only reason Iâm giving you guys a 1 star is because the hush puppies I ordered were decent, but nothing to brag about.This is my first time trying this restaurant so I was excited.A sign was on the menu that stated if the cashier didnât offer a dozen Goldân crispy shrimp then itâs free.I made it aware to the cashier that she didnât mention the dozen shrimp when telling me the total to my order & when I got to the window, the cashier (Janiah) said âthey said you canât get itâ.That is very unprofessional of the establishment and I will not be returning.Not only was I not given what is supposed to receive because they failed to mention the item, I also had to wait in line (the first person in line) for 6-8 minutes.I had to call the store and ask if someone was taking orders at the window because I have been waiting for a while.
Owner response
We're sorry to hear about your overall experience.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weâd love to follow up with you directly.
I waited in the drive thru line for over 30 minutes and there was only 2 cars in front of me and you figured that for waiting so long the food would be fresh but it wasnât.My food was cold and my fish was hard as a rock I couldnât even eat it
Owner response
We're so sorry we fell short with our food and service, Autumn.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weâd love to follow up with you directly.
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