Canopy Road Café

We love Canopy Road! We mainly have breakfast but on occasion we'll eat lunch there too.
This is the only location we visit because Ms.
Edna and her crew are the best!!

Canopy Road Cafe never disappoints; whether you want to splurge on something decadent or stay true to your healthy resolutions, you won't leave disappointed.
My all-time faves are the sweet potatoe pancakes with brown sugar crumble, caramel drizzle and generous dollops of whipped cream on top.
You'll definitely need a nap if you finish the stack.
My healthy selection is the Surfer Girl Omlett with a cup of fruit and 9-grain toast.
Every food group is represented on this colorful plate of deliciousness, and you'll want to give yourself a pat on the back for making such a great choice!

Do not eat at this place.
i had ordered the french toast and it had come with a hair in it.
When we told a person who seemed was a manager we were told that it would be remade and refunded in its whole.
Mind you i had not asked for it to be remade and was ready to leave but stayed as it was quite late already and my girlfriend wanted to stay as she was very hungry as well and didn’t want to wait to go to another restaurant .
When the check arrived we say that it was only partially refunded and when we had asked about it and if there was any mistake we were laughed at and told the hair wasn’t in the sides so they were charging ur for.
Under normal circumstances if we had been told this we would have absolutely no issue with this but considering the circumstances and the fact that we were promised a full refund for my meal and the fact that they had laughed at us made us very upset.
After we paid our bill and we’re sitting there a old white man who introduced himself as the owner walked up to us and we assume he’s there to apologize about our inconvenience but no he starts talking about how it the partial refund is more than fair and proudly states how another customers with the same issues week ago only had FIVE dollars taken of his bill.
So we respond and tell him that we only asked because we were PROMISED a full refund and we’re fine paying the bill ( WE HAD ALREADY PAYED BY THIS POINT ) and how his employees laughed at us for a simple inquiry and this man accuses us of trying to play a  "CON GAME" and that we were trying to get out of paying the bill.
We got really upset but this point as we had been nothing but nice to this man and he repeatedly chooses to escalate the situation and disrespect us just for the sake of it.
After this we call him out and mention how we have been to this establishment and other locations of canopy road cafes multiple different times with no complaint and tip 15-25 percent everytime and how we have both worked and been to other establishments where a full refund and a gift card for future purchases is issued in the case of a foreign object being found in a customers food and how our refund or the other customers 5 dollar refund is not anywhere near being "MORE THAN FAIR".
After hearing this he tries to say how he’s not trying to cause and argument and how he doesn’t see how i can compare my situation with the other customers situation after he literally started of his argument by comparing our situation to the other customers.
He also shuts us down by saying how he doesn’t care what we have to say and he can say whatever he likes as he is the owner. I am sorry for this extremely long review but this is truly the worst experience i have ever had at any establishment or with a person period.
This man is one of the most disrespectful people i have ever met in my life and i want people to know what kind of person is running this establishment.