Pizza restaurant, American restaurant, Caterer, Cocktail bar, Mobile caterer, Pasta shop, Pizza delivery, Pizza takeaway, Salad shop, Soup restaurant
My server (Deejay) was very kind and helpful! They frequently checked in and provided great service.The food was delicious, especially the chocolate souffle dessert! I also got the Szechuan chicken dumplings and BBQ Chicken Pizza.
Owner response
Thank you so much for your great review, Stephanie! We're thrilled to hear that Deejay provided you with excellent service and that you enjoyed your meal, including the chocolate souffle dessert, Szechuan chicken dumplings, and BBQ chicken pizza.We appreciate your business and hope to see you again soon at Long Beach California Pizza Kitchen 🌴 🍕
My family and I came in at around 8 on a Saturday night.The wait wasn't too long, but we got lucky because people started rushing in soon after.The server that helped us was so sweet and kind.We ordered the Kung Pao Spaghetti, Garlic Cream Fettucini, and the Lettuce Wraps.I'm really glad they brought back the lettuce wraps! We missed them so much.I also tried the peach lemonade, which was pretty delicious.The portions were large, and the food tasted great.It's always a good experience here at CPK :-)
Owner response
Eunice, thank you for choosing California Pizza Kitchen at The Pike Outlets! We're thrilled to hear that you and your family enjoyed your meal, especially the Kung Pao Spaghetti, Garlic Cream Fettucini, Lettuce Wraps, and our Peach Lemonade.We appreciate your loyalty and are looking forward to serving you again soon for another great CPK experience!
The customer service was second to none, the atmosphere was relaxed and I took my time to order from the menu.The food was served hot and presentable, but when it can to pay for the bill "Kelsey" firstly handed me the full priced bill without my 20% discount, which you receive from your previous receipt as a loyal customer.Then she handed me a bill for $42.57 and I gave her my card, she then decided to go and give herself a big tip, without my approval and charged me for the $78.39 which I was shocked and very annoyed about.I told her that she had overcharged me and she cancelled the payment and charged me $42.57. Good food but stay away from "Kelsey" I didn't even get an apology from her or the manager.
Owner response
We sincerely apologize for this experience and take notes such as this very seriously.We would love the opportunity to learn more about this visit and connect with you directly.Can you please send us a note with all of the details of your visit to http://bit.ly/hello_CPK? We look forward to hearing from you.
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