Pizza restaurant, American restaurant, Caterer, Cocktail bar, Mobile caterer, Pasta shop, Pizza delivery, Pizza takeaway, Salad shop, Soup restaurant
My recent dining experience at CPK left much to be desired, primarily due to the lackluster management but with commendable efforts from the staff.Arriving around 5 pm in the afternoon, my party and I were greeted promptly and seated courteously.However, the initial promise of a pleasant evening soon faded as we encountered several issues that went unaddressed by the restaurant's general manager. One of the most glaring issues was the absence of the general manager herself.Despite our attempts to signal for assistance and express our concerns to the waitstaff, it seemed as though the manager was nowhere to be found.This lack of managerial presence was particularly disappointing, as we had hoped to discuss our grievances directly with someone in authority, sadly, someone with zero care for this business holds the title of GM. Our concerns ranged from slow service to subpar food quality, yet none were met with the attention they deserved.It was disheartening to witness the disorganization and apparent indifference from the management team, especially during what should have been a peak dining hour. Despite the managerial shortcomings, it's worth noting the commendable efforts of the restaurant's hardworking staff.Despite being visibly busy attending to multiple tables, our server remained polite and attentive throughout the meal.The kitchen staff also appeared to be working diligently, despite the evident challenges they faced. In summary, while the restaurant's employees displayed commendable dedication and professionalism, the lack of effective management severely impacted the overall dining experience.It's my hope that BRENTWOOD California Pizza Kitchen addresses these issues promptly to ensure a more satisfactory experience for future patrons.Seriously, put your incompetent general manager to stop embarrassing the restaurant.
Owner response
Hello Ismael, thank you for reaching out.Feel free to share your feedback about our team's service with us at http://bit.ly/hello_CPK.We truly appreciate comments such as these so we can continue improving.
This particular one is high above the street and has a nice balcony for outdoor dining.Plenty of room inside and reasonable parking in the garage. Since it is part of the chain menu is standard with usual variety.Easily something for everyone.Good for easy lunch with friends which is exactly why I was there
Owner response
Thank you so much for recommending our Los Angeles California Pizza Kitchen restaurant, Judi! We hope to see you back soon for more eats 😋
Good food.Service little bit slow
Owner response
Thank you for the 4-star rating, Marwan.We truly appreciate these comments about our food and service so we can continue to improve.We hope to see you again soon!
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