Mexican restaurant, Burrito restaurant, Family restaurant, Taco restaurant, Tex-Mex restaurant
Food & drink
By owner
Street View
Okay so this place is a family favorite ❤️.It is not my personal favorite because the menu is limited so you have to take the high rating with a grain of salt.I usually get the tacos which come with two.I’m not a huge eater.It does come with birria dipping sauce (it is really juice) but I feel crappy about ordering such a small amount of food for such a high price. So I noticed my son, who always orders better than me at every restaurant, always gets the nachos.So, I went against my “It is ridiculous to PAY 💰 for something so easy to make at home for cheap” policy.I ordered the nachos with sweet barbacoa. Now, I have to warn you, I just watched that newly released Netflix special, Poisoned, The Dirty Truth about Your Food.It scared 😳 😱 me so silly I didn’t put anything on these except sour cream, cheese and meat.So, if you ever want to enjoy 😉 your “food life” again DO NOT watch this documentary!!! Anyhow, these nachos were delicious 🤤!!! The restaurant takes food preparation seriously.The tortillas are made fresh in front of you.It’s clean and there is plenty of seating and parking.There are free refills on drinks including a new mango-lemonade that was too good for a non- gourmet restaurant.Seriously!😐 If you go to the Henderson location there is a lady there named Cleo who just turned 61.She just totaled her car and injured her foot.🦶 She will ask you for a Google review of 5 stars ⭐️ and keep you entertained while expertly doing her job and yours.You know, refilling your drink, getting you a straw and packing away your leftovers.She hates her days off even when injured 🤕 with several broken ribs!!! How do I know?? I have dined in several times.💟 There is no quickie drive through and usually a line.The two of us cost: 💲 46.09 with two medium drinks.Buying a large is a waste because of the liberal refill policy and if you are lazy, Cleo will help you!!
Owner response
Your feedback is the reason we're here, Cynthia! We're excited you had a great time dining with us, and we're eagerly anticipating the pleasure of serving you again when your cravings strike.
This Cafe Rio location is the worst. I was initially happy to have Cafe Rio close to my home, however, this changed.They NEVER have corn tortillas and I’m always inconvenienced to wait! The meat I choose, they ran out of and the lady in front of me asked the employee assisting her if the beans were old. Sorry but NOT sorry… poorly managed in my opinion. Thanks for inconvenience and gas to drive to another location. I will never go back to the Sunset location.
Owner response
We're disappointed by your review, Tracey.Please reach out to us at customercare@caferio.com, and we'd be happy to work towards turning things around for you.We hope to hear from you soon.
This location is horrible!!! On ordered on the app art 8:15.The app said order will be ready at 8:40.I was waiting until 9:15!! Meanwhile the "manager" was sitting down eating, a girl sweeping and the lazy kid at the window not doing anything! When i said something at 8:57 the manager yelled at me! Saying they are working as hard as they can. This place is a joke and 1/2 our for was really cold!!.Sky waste your $$ here. OH and one order was wrong and they forgot our salsa!!
Owner response
Thank you for reaching out with your concerns, Lvmics.We're sorry to hear about your visit.It's important that our customers have an excellent experience, and your feedback will be shared with our team to be addressed accordingly.We hope to have another chance to impress you.
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