BurgerFi

Name: BurgerFi
Address: 3004 Wake Forest Rd Suite 100, Raleigh, North Carolina, 27609, US
Telephone: (919) 999-3700
Price range: $$
Rating: 4.20

Hamburger restaurant, American restaurant, Fast food restaurant, Hot dog restaurant, Lunch restaurant, Takeout restaurant, Restaurant

Location: 3004 Wake Forest Rd Suite 100, Raleigh, NC 27609, United States
Located in: Holly Park
Phone: (919) 999-3700
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-10 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

Food & drink

Vibe

Onion ring

Burger

By owner

Street View

Menus and Prices

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Reviews

Absolutely the worst burger and fries ever.
Freestyle machines not operating.
Only one had ice and both were down to one or two beverage option.
2 dining and our food came out separately.
Cold burgers.
Tried tea and it was so watered down it had no tea flavor.
No one was in charge.
Many customers asked for the machines to be fixed.
Not done.
One girl said they were out of carbonation.
All the teens doing their own thing.
A manager or team lead is seriously needed.
Just go to Wegmans.
At least it’s clean and they have an acceptable level of customer service.
Everyone started requesting they provide bottled drinks since machines were out, but guess what? They were hot.
Had not been refrigerated. 1/15/24 Update - we emailed them as requested and we have not heard from them.

Owner response

We're truly sorry to hear about the series of issues you faced during your visit.
It’s important for us to deliver a seamless dining experience with properly prepared and presented meals.
We are passionate about the quality of food we serve and the service we provide.
We would like to follow up on your recent experience.
Please send an email to guestfeedback@burgerfi.com so, we may do so.
Kind regards, BurgerFi Customer Care

Burger was decent but not worth the price—pretty similar to Elevation Burger. Very limited alcohol selection and nothing on tap.

First time at a BurgerFi.
Burger was good.
I would order differently next time.
I would add Mayo and ketchup.
Leave off the Fi sauce.
They have Veggie Burgers and Impossible Burgers, but no vegan cheese.
I have a dairy allergy.
We were not asked if we wanted single or doubles.
I only need a single.
Fries were very good.
My partner had a chocolate shake.
Rated very good.
Atmosphere was ok.
Restaurant was cold.
Servers were very pleasant.
I would go again, but take a different approach.
But.
Vegan cheese should be an option!

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