Burger King

Guy kept asking us what we wanted in the drive thru and then not responding.
Took almost 5 minutes to place the order for 2 simple number meals, and kids meal.
We then waited almost 12 minutes with 1 car at the window in front of us.
They simply can’t do their job here.
We drove away without paying or getting food.
Simply won’t put up with these absolute idiotic workers anymore.
I’d rather eat cereal than give you my money again.

Not sure why the staff feel it's acceptable to yell at customers like we work for them, but it's a regular occurrence here🤷🏻‍♀️ Also make sure you are getting your receipts because Luis likes to sneak a little $5 tax for himself here and there.
Suzy is just a mean old lady, like ma'am...
kindness is free & painless..
no need to YELL at ME because YOUR card machine is NOT WORKING.

I recently visited the Burger King located in the Falcon View Plaza on E McKellips, and unfortunately, my experience was far from satisfactory.
As someone facing homelessness, I turned to this establishment in the hope of securing a meal, only to encounter an incident that left me feeling dejected and unwelcome. Upon arriving at the restaurant, I immediately sensed an air of discomfort as the manager approached me.
Instead of receiving the understanding and empathy one might expect, I was met with blatant harassment.
The manager not only failed to recognize my vulnerable situation but exacerbated it by instructing me to leave the property. It's disheartening when a place that should offer a sense of refuge and sustenance turns into an environment of hostility.
As a customer, I anticipated at least a basic level of compassion and assistance, especially when facing the challenges of homelessness.
Unfortunately, this was not the case at Burger King on E McKellips. Beyond the unwarranted treatment by the manager, the overall atmosphere inside the establishment seemed devoid of any warmth or consideration.
The staff appeared disengaged, and there was a noticeable lack of customer service.
It's crucial for establishments to prioritize empathy and inclusivity, particularly when serving a diverse clientele. The incident left me questioning the values and customer service standards upheld by this particular Burger King location.
In a society that advocates for kindness and understanding, it was disconcerting to experience such callousness, especially when all I sought was a basic necessity – a meal. Moreover, it is essential for businesses to be aware of their responsibility towards the community, especially those facing challenges such as homelessness.
Rather than contributing to the difficulties individuals in such situations already endure, establishments should aim to be a source of support and compassion. In addition to addressing the issue with the manager's behavior, Burger King on E McKellips should evaluate its overall approach to customer service and consider implementing training programs that emphasize empathy and sensitivity towards diverse customer needs.
A business's success is not solely measured by its profit margins but also by the positive impact it has on the community it serves. In conclusion, my experience at Burger King on E McKellips was regrettably marked by mistreatment and a lack of understanding.
I hope that by sharing my encounter, the establishment can reflect on its practices and work towards fostering a more inclusive and compassionate environment for all customers, regardless of their circumstances.