Big City Pizza Nicholasville
Pizza restaurant, Pizza delivery, Pizza takeaway
Contact Info
- Location: 114 Williams Rd, Nicholasville, KY 40356
- Phone: (859) 885-0111
Opening hours
- Monday: 11 am-10 pm
- Tuesday: 11 am-10 pm
- Wednesday: 11 am-10 pm
- Thursday: 11 am-10 pm
- Friday: 11 am-10 pm
- Saturday: 11 am-10 pm
- Sunday: 12-9 pm
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
- Fast service
- Lunch
- Dinner
- Solo dining
- Beer
- Comfort food
- Late-night food
- Quick bite
- Vegetarian options
- Lunch
- Dinner
- Catering
- Dessert
- Wi-Fi
- Free Wi-Fi
- Casual
- University students
- Accepts reservations
- Credit cards
- Debit cards
- Credit cards
- Good for kids
- Free of charge street parking
- Free parking lot
- Somewhat difficult to find a space
Food & drink
Vibe
Pizza
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Add Your Review
Reviews
I just want to start by saying that the pizza itself was delicious.We saw the new store location in Nicholasville and wanted to try it, and I’m glad that we did! What I don’t appreciate is the comment left on our receipt; we used the website to order our pizza and we put in a $5.00 tip on a $18.00 order, which I think is more than fair.If their website isn’t up to par that is definitely something they need to work on, not only is it not fair to the drivers not getting their tips nor is it fair to the customers that may receive comments like that.I know it may seem like a null complaint since the comment isn’t bad or anything and delivery drivers absolutely deserve the money we know we put into the order, but it’s a comment nonetheless and isn’t that professional if you ask me. TLDR; we know we left a tip when placing an order online, the driver didn’t get the tip apparently and left a comment on our receipt.
Owner response
Hey Jason, I’m very sorry to hear that and we would love to hear more about your experience.If you are able to message us on Facebook so we can get to the bottom of this we would be very grateful. Our website is fully functional and does show tips on our end so I’m not sure where the confusion started for this driver but this not acceptable.Tips are always appreciated but we don’t pressure our customers under any circumstances. We would love for you to reach out to us so we can figure out who made this grave error in judgement. I’m very sorry you had this experience with us and we will do everything we can to make this right.
We've eaten here several times recently and it's been amazing every time.However, tonight they were so much slower than I've ever experienced here.By the time my food was delivered, the pizza was cold to the touch and the bread on my meatball sub was soggy.I'm sure it was busy, what with being a Saturday night and all.And I am sure it was prepared in quick fashion but I am also certain it sat in that warming bag in the very nice delivery guy's car for an EXTREMELY long time.I'm by no means making any wide sweeping comment about never ordering from here again BUT this was a huge disappointment this evening and felt like a waste of money because it was definitely sub-par, AT BEST.I don't mind to pay a little more for quality food but ya know, the quality part has to actually be there.Do better, Big City Pizza.
Owner response
Thank you for your honest and constructive review Abby! We absolutely do not want to disappoint our customers like this.Thank you for making us aware, we will work harder to meet a higher standard and get food to our valued customers in a more efficient time frame.
It's a neat little place with really good pizza.We enjoyed the thin crust, an order of meatballs (kids loved those) and cheese sticks.They are generous with cheese and topping so we ask for light cheese, light sauce.We have had the Chicago deep dish, New York and Chicago thin crust and we liked them all.I got sausage and pepperoni and they loaded it down with toppings.
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