Fast food restaurant, American restaurant, Hamburger restaurant
Fast food aficionados will find A&W Restaurant at Lincoln Heights Shopping Center a familiar stop for hearty burgers and classic root beer floats. While the casual atmosphere invites solo diners and groups alike, service can be hit or miss. Diners often rave about the fast service and the sizeable portions, especially the enormous root beer floats. Just be prepared for occasional mishaps with orders, and consider grabbing a bite when the lunch rush has died down. With kids' options and a relaxed vibe, it's a practical choice for families.
Food & drink
Vibe
By owner
Street View
Absolutely horrible experience.I ordered two burgers, a bacon double and a double cheeseburger.They messed it up by only giving me one burger.Then when I went up and told them the mistake, they made the second burger, but made the completely wrong burger.I got zero compensation after waiting for them to redo the order two different times.Almost half an hour wasted.Absolutely ridiculous.
Owner response
We're very sorry about this poor experience, Luke.This definitely isn't the type of visit we want you or any other guest to have.Please call the restaurant at 509-535-8716 so we can make sure this is addressed with you directly.Thank you!
I stood there for far longer than I should have for someone to take my order. Then I find out the strawberry watermelon cream shake that I saw on TV has been discontinued without warning...the manager had to tell the cashier that they just weren't serving it anymore right in front of me. And let's be honest, that was the main reason I picked A&W to eat today. Then after I paid I waited 13 full minutes before I came up and showed them the time on my receipt and the time on my phone. If I go to a "fast food place" I shouldn't have to wait 13 minutes after I order for my food to arrive.
Owner response
We're very sorry about this experience, Matthew.We truly appreciate your feedback and will make sure this is addressed with the team here.Thank you!
The root beer floats are 10/10! Beware the large is HUGE! Not an issue but 1 is more than enough to share with 1-2 other people.Quick service.
Owner response
Thank you for your kind words about our root beer floats and quick service! We’re glad you enjoyed them.Don't forget to sign up for Mug Club to receive exclusive deals, https://awrestaurants.com/deals! 😁
American restaurant
2727 S Mt Vernon St # 5, Spokane, WA 99223, United States