Italian restaurant, Banquet hall, Restaurant, Seafood restaurant
The food was good as always but the service was terrible. I hate to give this somewhat negative review because this place once set a table for my group when they were full. The service has gone downhill at least on this occasion. The pasta e fagioli soup was awesome. Obviously homemade with fresh ingredients, bursting with flavor, but not too salty. The Italian Antipasto was great. Assortment of the good stuff in a fairly large portion. The veal piccata was above average but definitely not the best around. The service was bad. It was an excessively long meal where the waitress barely waited on our party of 10. Drink service was slow and the drinks were generally not good.
Owner response
Thank you for taking the time to share your feedback.We're genuinely sorry to hear about your experience and the inconvenience it has caused you. We strive to provide exceptional service to all our customers, and it's disheartening to learn that we fell short of your expectations on this occasion.Your concerns have been noted, and we're taking immediate steps to address them internally to ensure that similar issues do not occur in the future. Please know that your feedback is invaluable to us as it helps us identify areas for improvement.We would appreciate the opportunity to make things right.If you would be willing to discuss your experience further, please don't hesitate to reach out to us directly.Your satisfaction is our priority, and we are committed to earning back your trust. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to serve you better in the future.
The service was spectacular from the moment we walked in.We were the only customers in the restaurant.Our server made us feel welcome and once we told her the occasion we were celebrating she was very helpful and made it feel like a special occasion. The bread and nochi are "Next Level"! We will be back just for those two items.I don't want to say anything negative because Ringo has eaten here more than once...I'll leave it at that.
Owner response
"Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with us.Our team works hard to ensure every customer leaves satisfied, and it's incredibly rewarding to know that we've met your expectations.Your support means the world to us, and we look forward to serving you again in the future!" Avanti's
Very yummy.If you are wanting to have some fresh Italian food come here! Not too far from downtown!
Owner response
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience with us. At Avanti’s we take pride in providing excellent service and creating memorable experiences for our customers, and it's incredibly rewarding to know that we've succeeded in doing so for you. Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service.We truly appreciate your support and loyalty. We look forward to serving you again soon and exceeding your expectations once more.If you ever need anything or have any further feedback, please don't hesitate to reach out to us. Thanks again for choosing [Your Business Name].We're grateful to have you as a valued customer! Warm regards,
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