Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Menu 1
No air conditioning and it’s 80 degrees outside, I’d hate to be the kitchen staff.Food was normal, some fries way over cooked.Staff took about 5min to ask for my order at the cash register.Took over 10 minutes to receive my food (no other dine-in customer and 2 cars outside).Arrived at store an hour and a half before closing and all of the condiments were shut down for the night.Food crumbs on all of the seats.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
I went through the drive thru. All the employees were very kind. However, the food took over 20 minutes to be delivered (there were several cars in line before me). The food was sloppily put together, and they forgot my mozzarella sticks.
Owner response
Thank you for bringing this to our attention.Please share additional details with us at the link below.A member of our Guest Support Team will be in touch.https://commentform.marketforce.com/commentform/Arbys.aspx
Why are the workers in here with no air conditioning? It’s hotter in this store than outside! Probably need to hire more people because there’s only 3 kids working..I asked for a fresh chicken and they gave me some old chicken sitting in the warmer… maybe they’re dehydrated or confused because of heat exhaustion but We will not come back here! Also when I bought my sandwiches back in for them to remake the skinny worker she had to examine the sandwich before dropping new ones..my husband proceeds to ask for the manager.The young lady work in the register says why with a nasty attitude the manager she goes back there and speaks to (Manager) and comes back.The manager never says may help you is there something I can help you with let me just say this the young lady ended up saying, you’re luckyI’m at work to my husband.They thought it was really funny but we didn’t see anything funny at all..OK
Owner response
We sincerely apologize.Please share additional details with us at the link below.A member of our Guest Support Team will reach out to you to make this right.https://commentform.marketforce.com/commentform/Arbys.aspx
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