Arby's

We stopped here on a Sunday afternoon.
Jodi the assistant GM helped us.
She was extremely helpful and courteous.
Great experience.
The thing I love is they accept expired coupons.
The place was very clean.
The orange sickle shake was awesome.

Owner response

This is probably the dirtiest Arby's i've ever walked into.
It's not because they were busy.No one else was there when I was but almost every table was dirty.
The floor was sticky and dirty.They had a sign saying "caution wet".
It looks like someone had previously spilled something, instead of mopping it up they put up a sign.
I'm not sure if it will let me post pictures because I did take them sauces drips all over the counter.
Honestly, if I had walked through the dining room, I would have walked back out the front door instead of ordering a food.I can't even imagine what the kitchen must look like if the dining room is that nasty.
Possibly the reason that seems so bad is I typically go to the one on Broadway in Council Bluffs, that places always spotless.
Plus it is always super busy with great service.
My sandwich was luke warm and my fries the same...
I guess if there's not a lot of business that would explain why things were not fresh.
There was no shortage of employees just st those who looked like they would rather stand there then clean.
I like Arby's, but definitely will choose a different location next time.

Owner response

The food here lately is horrible.
2/10/24 paid $12.05 for my meal and never have I ever received such horrible food.
This was the early shift around 1pm.
I ordered a jamoca shake and it looked like vanilla and all the flavor was at the bottom.
Even after I mixed it the shake now tasted like a chocolate shake.
I ordered the #1 and my red sauce was literally dripping out the wrapper.
Fries of course hard as a rock.
Cold.
No good.
Sorry at $12 a meal someone needs to know.

Owner response