Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food & drink
Vibe
Chicken Wings
Iced tea
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Dined in for lunch with my coworkers and we had a great time.The manager DeAndre was excellent with great customer service, good food, and he checked on us to ensure the food was up to par.Love it!
On 01/20/2024 I visited this place at night, as has happened to me on other occasions, you must wait more than 15 minutes for someone to serve you and seat you (the place being empty) I sit at the bar and To my amazement it was scattered, dirty, the money box was open with money inside, and no one cared, after the young woman at the bar considered serving me after sitting for minutes, she takes our order and after 30 minutes she tells me that there is no margarita that can only sell beer and wine.They brought me the food order and luckily for me I had to look for my cutlery, napkin and the absorbent for the water because they never gave it to me.I witnessed family and groups leaving because no one attended to them while they were sitting in the place.I think that the owner of the place should do an analysis starting with the manager and replace whoever they should replace.
Owner response
Thank you for the review, Dag, we see there is some improvement to be had.Please connect with us by copying and pasting this link into your web browser and we’ll make sure to have our Cedar Park Applebee’s franchisee follow up with you: https://empli.fi/cs/ap75939945
Ordered delivery, items were missing.I chose to drive back to the restaurant after speaking with the manager.He said he would re-fire the items and replace the missing ones.The manager gives me $5 off a $15 purchase coupon.Insulting gesture because I’ve now wasted 2 hours on delivery and spent $80 with delivery fees and tips included all for me to drive to the restaurant and wait myself.They bring the food back out and they have my steak order wrong, the wrong sides.The manager said he could run and get the correct side but it was already taking forever and I didn’t want the food to get cold.I said forget it and left.I get home and the steak is completely raw and so is the shrimp.I have to cook them myself.The tortilla soup was hard and not edible. Worst experience I’ve ever had.A complete mess of a restaurant.
Owner response
Kris – we are sorry to hear you had an unpleasant experience at our Cedar Park Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Cedar Park Applebee’s franchisee follow up with you: https://empli.fi/cs/ap77900804
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