Amici Brick Oven Pizza - Staten Island, NY

This is a review coming from a picky Sicilian.
Their vodka sauce is out of this world and so is their eggplant parm.
Eggplant is always thin and never has seeds.
Anything you get with vodka sauce is great.
The portions are more than generous and the prices are very fair.
Great customer service.
My go to pizzeria every time.
Delizioso.

Grandma pie was not very good.
The dough was unchewable, like rubber and cardboard.
Threw It out.
I do love their regular pizza.
Maybe it was a bad day for grandma pie.

I usually order from here on a regular basis.
Nothing crazy, just either one of their large pies plain, pepperoni, buffalo, etc.
Their pies are usually pretty good.
In fact, probably one of the better pies around my area.
However recently they dont seem to be listening to their customers.
Whenever I order a pie, I order it well done… always.
But the last few months, the pies never come well done even though it is clearly written on the receipt in bold red letters.
I have held off, thinking this would correct itself, but unfortunately it hasn’t.
If one is going to pay $20.00 for a plain pie, or any pie, listen to your customers and make the pie the way they request.
Not just rush it out the door because you are busy.
And while I am talking about the receipt, what’s with the $1.00 delivery charge? Not sure why I never noticed it before and I know it’s only a dollar, but that’s not the point.
Covid is over bro, stop nickel and diming your customers.
The place is always packed and it’s always a long wait for a pie, so I think you can afford to pay your employees enough without tacking on an extra dollar to everyone’s delivery.
I’d rather pay more for the food than see a extra delivery charge on my bill.
At least make me feel a little bit like I’m not getting screwed.
Next time I’ll just deduct it from the drivers tip.
I’m sure the drivers will just love that!